The Psychology Advantage Series: Build Rapport
Module: Fast Track to Building Rapport and Engaging with people
Build Rapport
A person’s way of thinking, the choice of words used and the exhibited behaviour provide a gateway into understanding the person.
The Psychology Advantage Series: Build Rapport
Fast Track to Building Rapport and Engaging with People
Program Code: PA – BR – 003
Course Information
| Duration | 1 Full Day , 9am – 5pm |
| Format | In-Person Training |
| Fees | $500* per pax |
| Schedule | Please contact us for next run |
| Venue | Holiday Inn (The Atrium) @Outram ** |
| Who Should Attend |
This programme is designed for leaders at all levels who want to strengthen their communication, influence and relationship-building capabilities, including:
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* This is a specialised course. No funding/subsidy available.
** Venue may change subject to hotel’s availability
Course Overview
Building trust and rapport is one of the most essential leadership and communication skills. Whether leading a team, influencing stakeholders or engaging customers, the ability to connect quickly and authentically can significantly improve communication, collaboration and relationships. Through the lens of The Psychology Advantage™, rapport building becomes more than a communication technique—it is a psychological capability that enables leaders to understand others, communicate with greater Inner Clarity, and build trust with confidence. Participants will learn how to recognise communication preferences, develop sensory acuity, establish rapport naturally, and position themselves for greater empathy and influence.
In this intensive and experiential workshop, participants will discover practical techniques to build rapport rapidly using eye accessing cues, sensory language, pacing and leading, mirror and matching, and the 4 Perceptual Positions to better understand different perspectives. Participants will also learn the art of listening, asking effective questions, and reframing conversations to create deeper understanding and more meaningful relationships. Through experiential activities, facilitator demonstrations, role-plays and workplace applications, participants will strengthen the psychological capabilities to communicate effectively, build stronger relationships and lead with greater confidence in any situation.
Learning Outcomes:
By the end of this programme, participants will be able to:
- Apply practical rapport-building techniques to establish trust and connect with others quickly and naturally.
- Recognise communication preferences using Eye Accessing Cues, sensory language and sensory acuity to improve communication effectiveness.
- Build rapport and influence others by applying techniques such as Pacing & Leading, Mirror & Matching, and the Rapid Rapport Building Technique.
- Demonstrate greater empathy by applying the 4 Perceptual Positions to understand different perspectives and strengthen relationships.
- Enhance listening and communication effectiveness by asking purposeful questions, practising active listening and using reframing techniques to create deeper understanding and positive outcomes.
Key Takeaways
- Build Trust & Rapport Faster
- Read Communication Preferences Effectively
- Develop Empathy Through Perceptual Positioning
- Strengthen Listening & Reframing Skills
- Communicate with Greater Influence & Confidence
Course Outline
Unit 1: Creating Trust & Rapport – Fast Track
- Basics of Rapport Building for Personal Success
- Rapport Building Tips #1: Eye Accessing Cues to read personality fast
- Rapport Building Tips #2: Building Rapport with Sensory Words
- Rapport Building Tips #3: 2 Step Rapid Rapport Building Technique
- Rapport Building Tips #4: Developing Your Sensory Acuity
- Rapport Building Tips #5: Pacing & Leading
- Rapport Building Tips #6: Mirror & Matching
Unit 2: Perceptual Positioning – Positioning for Empathy
- What you want may not be what the audience want
- Rapport Building Tips #7: The 4 Perceptual Positions – Positioning for Empathy
Unit 3: Listening & Reframing – Expanding our perspectives for deeper understanding in relationships
- Rapport Building Tips #8: Ask More, Talk Less – People want to be listened to
- Rapport Building Tips #9: The Art of Framing – The Art of Framing to expand our perspectives
Training Methodology
- Experiential Learning – Learn through immersive activities, practical application and guided discovery.
- Facilitator-led Discussions – Practical concepts supported by psychology and real-world leadership insights.
- Self-Reflection & Personal Discovery – Build self-awareness through structured reflection and experiential exercises.
- Demonstrations, Practice & Feedback – Apply concepts through simulations, role-plays and real-world scenarios with facilitator coaching.
- Action Planning & Workplace Application – Translate learning into practical actions for immediate implementation and sustained behavioural change.
Fast Track to Building Rapport and Engaging with People
Program Code: PA – BR – 003
Please quote the Program Code in your enquiry for easy reference. Thank you.
CONTACT US
Contact Person: Maximus Sia
Watsapp: 9116-8333
Email: maximusxacademy@gmail.com
Trainer
Maximus Sia – Leadership Psychology Coach
As a Leadership Psychology Coach, Maximus Sia drives the following Mission:
“To help leaders Gain the Psychology Advantage in Leadership, cultivate Inner Clarity, build Mental Immunity, and develop the Psychological Capabilities to lead decisively and confidently in any conditions.”
Over the past 16 years, Maximus has engaged more than 50,000 leaders across Asia, from SMEs to global organisations, facilitating leadership workshops, seminars and executive development programmes for professionals, managers, directors and senior executives. He has accumulated over 35 years of leadership experience, evolved into a seasoned Corporate Trainer, Master Practitioner in NLP, Public Speaker and a Leadership Psychology Coach
Psychology as the Missing Link
Through years of engaging with leaders, Maximus observed that today’s workplace has become increasingly complex and psychologically demanding. He believes that the greatest challenge facing modern leaders is no longer a skills gap—it is a psychological capability gap.
“Psychological challenges require psychological capabilities.”
This conviction inspired him to develop The Psychology Advantage™ in Leadership, an evidence-informed framework, that integrates psychology into leadership development to build resilient, adaptive and psychologically capable leaders. To further advance this work, Maximus pursue a doctoral research paper in this subject with a PhD in Professional Coaching and Human Development at the International University of Professional Studies (IUPS, USA).
Maximus advocates the integration of psychology as a core pillar of modern leadership development.
Maximus X Academy (MAXA)
MAXA is a dedicated academy founded with a single mission: "
"To help leaders Gain the Psychology Advantage in Leadership, cultivate Inner Clarity, build Mental Immunity, and develop the Psychological Capabilities to lead decisively and confidently in any conditions.”
The “Psychology Advantage™ Leadership Program
The “Psychology Advantage™ Coaching Systems
The “Psychology Advantage™ Workshops & Seminars
The “Psychology Advantage™ Keynotes
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Watsapp
Maximus @
(+65) 9116 8333